Moomo AI — Support

Moomo AI is an AI assistant for chat, image generation, file analysis and web search, made by Moomolab LLC.

Contact us

Email moomolab@gmail.com for help with the app, your account, or a subscription. We reply within 2 business days.

Common questions

How much does Moomo Premium cost?

Moomo Premium is $29.99 per month, with a 3-day free trial for eligible Apple Accounts. The free tier gives you 10 AI questions per day with no account required.

How do I restore a purchase?

Open the app, tap the menu, tap Upgrade, then tap Restore Purchases at the bottom of the screen.

How do I cancel my subscription?

Subscriptions are billed through Apple. Cancel any time in the Settings app: tap your name, then Subscriptions, then Moomo AI. Cancelling at least 24 hours before the period ends stops the next charge.

How do I delete my account and data?

In the app, open the menu, tap your profile, then Delete Account. This permanently removes your account and associated data.

How do I report content?

Long-press any AI reply or generated image and choose Report. Reports go to our moderation queue for review and removal.

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